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PRIVACY POLICY

This Privacy Policy explains how Nahiya International SPC (“REVEX,” “we,” “us”) collects, uses, discloses and safeguards your personal data when you visit our website, physical premises, or otherwise engage our services (together, the “Platform”). It has been drafted in accordance with Royal Decree 6/2022 issuing the Omani Personal Data Protection Law (“PDPL”) and its Executive Regulations of 5 February 2024.

 

1. Data Controller
Entity: Nahiya International SPC

Registered Office: P.O. Box 916, Muscat 116, Sultanate of Oman

Email: info@revexoman.com

Telephone: +968 91774594

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2. Personal Data We Collect
Identity & Contact:   Name, Civil ID, passport, postal address, telephone, email via Online forms, in-person, telephone
Transactional: Vehicle details, purchase & service history, chassis/VIN, inspection reports via Client submissions, REVEX technicians
Financial: IBAN, payment card token, credit-worthiness data (with consent) via Client, finance partners
Technical & Usage: IP address, browser type, pages visited, cookies, device identifiers via Website analytics tools
Marketing Preferences: Consent records, communication choices via Client submissions

 

We do not knowingly collect data from children under 18. If you believe a minor has provided data without guardian consent, please contact us immediately.

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3. Legal Bases for Processing
We process your personal data only when a lawful ground under the PDPL exists:

Consent – e.g., marketing subscriptions, finance-application data.

Contractual necessity – to perform a vehicle sale, service, or import agreement.

Legal obligation – compliance with customs, taxation, or road-traffic laws.

Legitimate interests – fraud prevention, platform security, service improvement (balanced against your rights and expectations).

You may withdraw consent at any time without affecting prior lawful processing.

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4. Why We Use Your Data

  • Facilitate the purchase, sale, import/export, financing, registration, inspection, servicing and detailing of vehicles.

  • Provide quotations, invoices, certificates, warranties and after-sales support.

  • Arrange customs clearance, insurance, logistics and finance with trusted third parties.

  • Operate, secure and improve our Platform and internal record-keeping.

  • Send service updates, safety recalls or marketing communications (with consent).

  • Meet statutory reporting, anti-money-laundering and accounting obligations.

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5. Sharing & Disclosure
We never sell your personal data. We may share it, on a need-to-know basis, with:

Third-Party Partners – banks, finance houses, insurers, logistics companies, customs brokers, IT and cloud-service providers.

Government & Regulatory Authorities – Royal Oman Police, Oman Customs, MTCIT or courts where required by law.

Professional Advisers – auditors, lawyers, consultants bound by confidentiality.

All partners are contractually obliged to safeguard your data and use it only for the stated purpose.

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6. International Transfers
Some processing (e.g., UAE vehicle sourcing, cloud hosting) may occur outside Oman. We ensure such transfers comply with PDPL Article 23 - only to jurisdictions with adequate protection or under strict contractual safeguards (e.g., standard contractual clauses, encryption in transit and at rest).


7. Data Subject Rights
Under Articles 8–15 of the PDPL you may, subject to legal limits, exercise the following rights:

Access – obtain a copy of data we hold about you.

Rectification – correct incomplete or inaccurate data.

Erasure – request deletion where processing is no longer necessary.

Restriction / Objection – contest or limit certain processing activities.

Data Portability – receive your data in a usable format or have it transferred to another controller.

Withdraw Consent – at any time for processing based on consent.

We will respond within 45 days of receiving a verified request, or explain why an extension is needed, as required by the Executive Regulations.

 

8. Cookies & Similar Technologies
Our website uses essential cookies for security and functionality, and optional analytics cookies to understand traffic and improve user experience. Non-essential cookies are deployed only with your explicit consent via our cookie banner. You can alter preferences at any time in your browser settings or through the banner’s “Manage Cookies” link.

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9. Data Security
We implement administrative, technical and physical controls proportionate to the sensitivity of the data, including:

  • TLS encryption of data in transit;

  • ISO-aligned data-centre hosting;

  • Role-based access and multi-factor authentication;

  • Secure deletion and shredding of retired media;

  • Regular penetration testing and incident-response procedures.

 

10. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined above and to satisfy legal, accounting or warranty requirements:

  • Vehicle-transaction records: 10 years after completion.

  • Financial & invoicing data: 10 years (Commercial Law).

  • Marketing consent records: until withdrawal or 5 years of inactivity.

  • Inspection & service reports: 5 years after service date.

  • When retention ends, data are securely erased or anonymized.

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11. Automated Decision-Making
We do not rely on automated decision-making that produces legal or similarly significant effects on you. Where credit-scoring or fraud-screening tools are used by a finance partner, you will be informed and afforded the right to request human review.

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12. Links to Third-Party Sites
Our Platform may contain links or integrations to external websites or apps. We are not responsible for the privacy practices or content of those sites. You should review their policies before providing personal data.

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13. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal or regulatory changes. Updates will be posted on our Platform with a new “Effective” or "Last Updated" date. Material changes will be communicated by email or prominent notice.

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14. Contact Us
For any question, request or complaint regarding this Privacy Policy or our data-handling practices, please contact:

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Data Protection Officer
Nahiya International SPC
P.O. Box 916, PC 116, Muscat, Oman.
Email: info@revexoman.com

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Last Updated: May 2025

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